Frequently Asked Questions
Short answers to common operational, cost and performance questions for professional food operators.
CERTIO Frying Oil for Foodservice: Frequently Asked Questions
About CERTIO
What is CERTIO?
What is CERTIO?
CERTIO is a premium frying oil engineered for professional foodservice operations that need consistent, high frying performance, extended oil life and operational efficiency.
How long has CERTIO been in the market?
How long has CERTIO been in the market?
CERTIO launched in 2019 under SD Guthrie International and has served professional foodservice operators ever since, providing frying solutions built for consistent performance and efficiency.
What makes CERTIO different from regular palm oil?
What makes CERTIO different from regular palm oil?
CERTIO is engineered for professional frying. Compared with regular palm oil, CERTIO delivers:
- Longer frying life
- Better frying stability
- More consistent food quality
- Improved operational efficiency
This helps operators reduce oil consumption, change oil less often and maintain consistent product quality.
Why is CERTIO lighter in colour than regular palm oil?
Why is CERTIO lighter in colour than regular palm oil?
CERTIO is sourced from a curated, controlled harvesting process and undergoes a specialised refining process that produces a cleaner, lighter-coloured oil. This helps fried food come out with a more appealing, golden colour, and supports consistent frying performance and food quality.
Is CERTIO a suitable alternative to liquid shortening?
Is CERTIO a suitable alternative to liquid shortening?
While liquid shortening undergoes additional processing to achieve its specific functionality and characteristics, the closest alternative within the CERTIO range is our Fluidised Palm Oil. It offers the convenience of liquid handling and is designed to deliver reliable frying performance for professional foodservice operations.
Frying Performance & Applications
What types of food can be fried using CERTIO?
What types of food can be fried using CERTIO?
A wide variety: chicken, seafood, fries, snacks and other menu items commonly prepared in commercial kitchens.
Is CERTIO suitable for high-volume and continuous frying operations?
Is CERTIO suitable for high-volume and continuous frying operations?
Yes. CERTIO is formulated to perform under demanding commercial conditions, including high-volume and continuous frying.
Is CERTIO suitable for deep fryers and open fryers?
Is CERTIO suitable for deep fryers and open fryers?
Yes. CERTIO works with various commercial frying equipment, including deep fryers, open fryers, pressure fryers and continuous frying systems.
Can CERTIO be used for pressure frying?
Can CERTIO be used for pressure frying?
Yes. CERTIO suits pressure frying and is built to perform under demanding commercial conditions.
Does CERTIO affect the taste of food?
Does CERTIO affect the taste of food?
No. CERTIO has a neutral taste profile that lets the natural flavour of food stand out. Its low oil-absorption characteristics reduce greasiness, bringing out the food’s own flavour. Food also stays crispy for longer, without the heavy, oily mouthfeel, making it well suited for takeaway and delivery.
Can CERTIO help improve food appearance?
Can CERTIO help improve food appearance?
Yes. CERTIO’s lighter colour and frying stability help fried foods keep an appealing golden appearance for more consistent presentation.
Will CERTIO work with my existing fryer and operating procedures?
Will CERTIO work with my existing fryer and operating procedures?
Yes. CERTIO is produced by SD Guthrie, one of the world’s leading sustainable palm oil producers. We are committed to responsible sourcing and sustainable palm oil production practices.
Cost & Operational Efficiency
How can CERTIO help foodservice reduce operating costs?
How can CERTIO help foodservice reduce operating costs?
By extending usable oil life and reducing oil changeovers, CERTIO helps operators optimise oil consumption and lower overall frying costs.
How does CERTIO help reduce oil-change frequency?
How does CERTIO help reduce oil-change frequency?
CERTIO holds its frying performance longer under commercial conditions, so oil is replaced less often. That means lower oil consumption, less downtime and better kitchen productivity. In internal laboratory trials, CERTIO reduced oil changeovers from 13 times a month to as few as 7 times a month, nearly double the frying stability of regular palm oil.
How does CERTIO help improve kitchen productivity?
How does CERTIO help improve kitchen productivity?
By extending oil life and reducing oil changes, CERTIO cuts operational interruptions and cleaning time, freeing staff to focus on food preparation and customer service.
How does CERTIO's cost compare to conventional frying oil?
How does CERTIO's cost compare to conventional frying oil?
The purchase price may differ, but the figure that matters is total frying cost: oil life, oil consumption, labour, cleaning time and operational efficiency. Many operators find CERTIO lowers overall frying cost through better performance and longer oil life.
Why should I choose CERTIO over my current frying oil?
Why should I choose CERTIO over my current frying oil?
CERTIO is designed to help foodservice operators achieve:
- Extended oil life
- Reduced oil consumption
- Consistent food quality
- Reduced kitchen downtime
- Improved operational efficiency
- Lower total frying costs
Request a trial to see the difference in your kitchen.
How do I calculate potential savings with CERTIO?
How do I calculate potential savings with CERTIO?
Savings are based on your actual frying operation. Key factors:
- Oil consumption and replacement frequency
- Total oil usage over a defined period
- Number of frying batches produced
- Volume of food fried
- Extended oil life achieved with CERTIO
- Reduced time during oil changeovers
- Lower cleaning and maintenance requirements
- Reduced labour and overtime linked to oil changes
- Improved kitchen productivity and efficiency
During a trial, our team compares your current oil’s performance against CERTIO and provides a detailed savings assessment based on your operational data. Start your savings assessment.
Packaging & Availability
Why is CERTIO only available in 17kg and bulk packaging?
Why is CERTIO only available in 17kg and bulk packaging?
Can CERTIO be exported to other countries?
Can CERTIO be exported to other countries?
Yes. CERTIO already supplies foodservice operators in multiple international markets. Contact our team to discuss your market requirements.
Ordering and Specifications
What is the shelf life of CERTIO?
What is the shelf life of CERTIO?
What is the minimum order quantity for CERTIO?
What is the minimum order quantity for CERTIO?
The minimum order quantity depends on the packaging size and delivery location. Contact our sales team for the MOQ applicable to your business requirements.
Is a Product Specification Sheet or Safety Data Sheet available?
Is a Product Specification Sheet or Safety Data Sheet available?
Yes. Both are available on request and contain detailed information on product characteristics, quality parameters and technical specifications. Contact us for the relevant information for your market.
Industries Served
What industries commonly use CERTIO?
What industries commonly use CERTIO?
- Quick Service Restaurants (QSRs)
- Chain restaurants
- Food manufacturers
- Local restaurants and stalls
Certification and Sustainability
What safety and quality certifications does CERTIO hold?
What safety and quality certifications does CERTIO hold?
CERTIO holds four major certifications that are recognized locally and internationally to ensure product quality, safety, and compliance:
- Halal Certification (JAKIM): Complies with MS 1500 standard (Ref: 1 099-04/2022).
- Sustainable Palm Oil (RSPO): Certified by the Roundtable on Sustainable Palm Oil for sustainable production practices.
- Food Safety (HACCP): Certified under the Food Safety Assurance System by the Ministry of Health Malaysia (MOH).
- Kosher Certification (KLBD): Certified by the Kashrut Division of the London Beth Din (Ref: 0286).
Does CERTIO support sustainability initiatives?
Does CERTIO support sustainability initiatives?
Yes. CERTIO is produced by SD Guthrie, one of the world’s leading producers of sustainable palm oil. We are committed to responsible sourcing and sustainable palm oil production practices.
Trials & Purchasing
How can restaurants and foodservice operators purchase CERTIO?
How can restaurants and foodservice operators purchase CERTIO?
Submit your enquiry through our Contact Us page and our team will be in touch to discuss your requirements and arrange a product trial to evaluate CERTIO’s performance in your kitchen.
How can I evaluate whether CERTIO is suitable for my operation?
How can I evaluate whether CERTIO is suitable for my operation?
Our team can arrange a product trial at your premises, assessing oil performance, oil life and potential cost savings against your current frying operation. Request a trial.
Can I request a free trial?
Can I request a free trial?
Yes. CERTIO offers a trial programme to help operators evaluate its performance in their own kitchen environment. Customers purchase the oil for the trial, after which our team provides comprehensive support throughout the evaluation, including on-site consultation, fryer assessment, oil-performance monitoring, technical guidance and regular trial check-ups to help you assess the results accurately. Request a trial.
Ready to evaluate CERTIO?
Enquire about CERTIO for general questions, or partner with us to arrange a trial and savings assessment in your kitchen.